A 99.9% Server Uptime
We have built our shared hosting system using stable hardware and heavily tweaked software. Our admins have installed a customized version of Security–Enhanced Linux on all our web hosting servers in order to ensure utmost safety and stability. We’ve installed several anti–DoS tools coupled with highly effective firewall programs to make sure our internal network is invincible and secure.
All our Linux shared hosting packages come with a 99.9% server uptime guarantee. And no matter which datacenter you choose, the guarantee stays unchanged.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it is vital to also build your own network infrastructure. That is the reason why we set up a custom–configured internal network in all our datacenters. Based on top–of–the–line Juniper routers and switches, our internal network allows for mega–fast data transfer rates and is also completely redundant.
In this way, you can enjoy a 99.9% network uptime in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter and in our Australia based datacenter, no matter which web hosting solution you have chosen.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your money at risk, you cannot feel really secure. This is exactly why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In case you do not feel happy with our service or in case you want to use a more robust web hosting solution, such as a VPS web hosting or even a Linux dedicated servers hosting – we will give you a full refund, without any obscure fees or refund taxes.
24/7 Technical Support
If you have ever been forced to wait for hours for a reply, you are aware of how annoying this can be, especially when your web site is on the line. This is exactly why we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our techs will be right here and they’ll reply to you within one hour. And the best part is that their average ticket response time is just twenty minutes!